In business, 85% of your success is tied to communication and “social intelligence.”
“When we refer to charm, we’re not talking about table manners, good looks or being a snappy dresser; we’re talking about something much more profound.”
“Charm” entails finding a person’s essence and building rapport.
“Charm is the result of using specific skills that most of us know little or nothing about.”
Charming people are instinctively likeable. They generate positive emotions and evoke warm responses.
“Think what power there is in being able to make somebody feel wonderful about himself.”
To become charming, accept others, show appreciation, provide affirmation, give compliments and pay attention.
“Men are charmed when you appreciate that they are capable of succeeding and providing.”
To be a good listener, be attentive and reflective, ask questions, provide feedback.
“The first step toward becoming a completely charming person is to become a great listener.”
Body language conveys 55% of what you are communicating; voice tone signals 38%. Words, however, transmit only 7% of your message.
“People will react based on how they perceive us to behave, no matter what our inner agendas may be.”
Women are more attuned to body language than men.
“There’s no question that smiling and laughing are clear indicators of how much you are enjoying being with someone.”
Good conversationalists avoid personal subjects and trivia.
“Without recognition and praise, many of us would perform well below our potential.”
Pretending to be happy, even if you are not, can actually make you happy.
“One of the most fundamental secrets of charm [is] being able to see the world through the other person’s eyes.”
Learn to charm people by being pleasant, gracious, complimentary, understanding, nonjudgmental and quick to smile.
“Charming people keep up their end of the conversation by passing the ball back and forth easily and naturally.”
“Your charm quotient is entirely dominated by the way you look, listen and speak to people.”
“People with charm avoid being inflexible and judgmental.”